Terms of service

These Terms and Conditions, along with our Privacy Policy and other applicable policies (“Terms”), constitute a binding agreement between Pinkmatter (“we”, “us”, “our”) and you (“you”, “your”).

By accessing our website www.pinkmatter.shop and using our services, you agree that you have read, understood, and accepted these Terms.

Use of Website

  • You agree to provide accurate and complete information when placing orders or creating an account.

  • You are responsible for all activities carried out through your account.

  • You agree not to use the website for any unlawful or prohibited activities.

Products & Services

  • All products listed on our website are subject to availability.

  • We reserve the right to modify or discontinue products without prior notice.

  • Product descriptions and images are for reference and may have minor variations.

Pricing & Payments

  • All prices are listed in INR and are subject to change without notice.

  • By placing an order, you agree to pay all applicable charges.

  • We reserve the right to cancel orders in case of pricing errors or suspicious activity.

Order & Contract

  • Once you place an order, it forms a legally binding agreement between you and Pink Matter.

  • We reserve the right to accept or reject any order at our discretion.

Shipping & Delivery

  • Shipping timelines are estimates and may vary due to external factors.

  • Delays caused by courier services or unforeseen circumstances are not under our control.

Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy.

  • Failure to raise a request within the specified time may make you ineligible for a refund.

Intellectual Property

  • All content on this website, including designs, logos, text, and graphics, is the property of Pink Matter.

  • You may not copy, reproduce, or use any content without permission.

Limitation of Liability

  • We do not guarantee that the website will be error-free or uninterrupted.

  • We are not liable for any loss or damage arising from the use of our website or services.

  • Your use of the website is at your own risk and discretion.

Third-Party Links

  • Our website may contain links to third-party websites.

  • We are not responsible for the content or policies of these external sites.

Force Majeure

  • We shall not be held liable for any delay or failure due to events beyond our control, including natural disasters, strikes, or technical failures.

Governing Law

  • These Terms are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of courts in Faridabad, Haryana.

Changes to Terms

  • We reserve the right to update or modify these Terms at any time.

  • It is your responsibility to review them periodically.

Contact Us

For any questions or concerns regarding these Terms, please contact us at:

📩 Email: hello@pinkmatter.shop
📸 Instagram: @pinkmatter.shop