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Frequently Asked Questions (FAQs)

Do you ship all over india?

Yes! We ship PAN India.

Is Cash on delivery available?

Cash on Delivery (COD) is available as a payment option on Pink Matter. However, it may not be accessible in certain states or on certain products.

When will my order arrive?

Orders typically arrive within 5–7 days. Once your order is shipped, you’ll automatically receive the tracking ID via email or WhatsApp. Please note that delivery timelines may vary slightly during holidays or periods of high order volume.

Do you offer returns / exchanges?

We do not offer returns / exchanges on sizing issues and hence advise customers to check the size charts thoroughly before placing an order.